“Change in ourselves helps drive change in the world” ~ Satya Narayana Nadella

The following statement is from Satya Narayana Nadella, the CEO of Microsoft. It was delivered as an email to all Microsoft employees, and also published as an open letter on the Microsoft blog on 5 June 2020. [Source] United For Change We are united with the Black community and all those working toward racial justice.… Continue reading “Change in ourselves helps drive change in the world” ~ Satya Narayana Nadella

CONSUMER ALERT – Microsoft OneDrive PDF Phishing Shared Document Scam

This video describes a Microsoft OneDrive phishing scam that arrives as an email and appears to be from a known acquaintance sharing some PDF files. As the video explains, the process builds trust with the ultimate goal of getting the user to enter their Microsoft account login information.

No, Your Windows 10 Computer is Not Up-To-Date

Background One of the most important things you can do to keep your computer secure and running smoothly is to manually check to make sure you have the latest Windows Updates. Although the updates are typically set to install automatically, sometimes they don’t. For example, if the computer is turned off when not in use,… Continue reading No, Your Windows 10 Computer is Not Up-To-Date

Microsoft and Apple Use Similar Colorful Powder Burst Visual in Product Launch Two Days Apart

In what seemed to be too coincidental to have not been planned, Microsoft and Apple made major flagship product announcements just 24 hours apart, and the equally dramatic presentation videos began with a very similar image of a colored powder burst reminiscent of the popular ColorFest events which are similar to the festival of Holi in… Continue reading Microsoft and Apple Use Similar Colorful Powder Burst Visual in Product Launch Two Days Apart

Microsoft Lync for Mac 2011 – Lync 14.0.6 Critical Update Failing to install on Apple Mac Computers

Summary If you’re an Apple computer user, with Microsoft Office 2011, when your Microsoft AutoUpdate runs, you’ll be notified that a critical update is available for Lync to go from the 14.0.5 version to the 14.0.6 version. However, the update will not install and you’ll return to AutoUpdate to find the update still pending. Click… Continue reading Microsoft Lync for Mac 2011 – Lync 14.0.6 Critical Update Failing to install on Apple Mac Computers

Help Desk and Customer Service Solutions Compared – SCSM, Zendesk, and More

Summary. Those seeking a customer service or support system should seriously consider Zendesk or a similar web-based solution. By comparison, products like Microsoft System Center Service Manager (SCSM) are clumsy, bloated, costly, complicated, and require a proprietary software program that only runs on Windows computers. What to Look For. A quality help-desk and customer support… Continue reading Help Desk and Customer Service Solutions Compared – SCSM, Zendesk, and More

Microsoft Word 2012 – Printing a Single Page or Selection of Pages

Summary. This document describes how to print a single page of a multi-page document using Microsoft Word 2010. Step #1. From the File menu, click on Print as shown below. Step #2. From the Print menu, under Settings click on the downward pointing triangle next to Print All Pages. This will reveal additional page selection… Continue reading Microsoft Word 2012 – Printing a Single Page or Selection of Pages