Answering the Question: What Does IT Mean? (From The IT Crowd)

About 10 years ago, as multiple technologies were emerging and converging, I decided to change the name of my business from PC DOC to the Technology Services Resource Group. At that time, I could foresee that computer support professionals needed to re-tool and become technology support professionals. Even before the business name change, I had people asking… Continue reading Answering the Question: What Does IT Mean? (From The IT Crowd)

The Dumbing Down of Technology: Demanding and Expecting Less of Consumers

Growing up, I had the opportunity to live during the final years of the tinkering era. “Some assembly required” was an understatement with Heath Kit electronic devices. The purchaser would receive a bunch of parts with assembly instructions and be expected to create a working device. It was the equivalent of cooking from scratch for electronics enthusiasts.… Continue reading The Dumbing Down of Technology: Demanding and Expecting Less of Consumers

The Culture, Status, and Working Conditions of Technology Support Professionals as Portrayed in Popular Media

The IT Crowd is a very popular and funny British sitcom about computer support technicians. Just as the movie Office Space attempted to humorously convey many of the clichés about cubical jobs, The IT Crowd attempts to show the humorous side of IT support culture. You can watch The IT Crowd on Hulu. In The IT… Continue reading The Culture, Status, and Working Conditions of Technology Support Professionals as Portrayed in Popular Media

Facebook Friend Request – Safety and Security Guidelines for Accepting, Evaluating, Identifying and Discerning Fake from Authentic

Technology > Facebook Support Summary. This page provides guidelines for evaluating friend requests on social networks like Facebook. While this document refers specifically to Facebook, these guidelines apply to just about any online social network. Background. Some online discussion boards and special interest groups are moderated to filter out fake requests to join. This helps… Continue reading Facebook Friend Request – Safety and Security Guidelines for Accepting, Evaluating, Identifying and Discerning Fake from Authentic

IOGEAR 56-in-1 Memory Card Reader/Writer GFR281

Technology > Photography | Video Summary. IOGEAR recently released a 56-in-1 memory card reader, model GFR281. Photo cameras and video cameras are adapting new standards of higher speed and higher capacity memory cards. Video cameras in particular are shifting from tape, disc, and hard drive storage to memory card storage. The 56-in-1 memory card reader model… Continue reading IOGEAR 56-in-1 Memory Card Reader/Writer GFR281

Technology Convergence and Miniaturization

Effective Living > Technology Summary. Technology convergence is the phenomenon where devices that had previously been only available individually become available in a single item. Quite often, there is a reduction in size that goes along with the combining of devices. For example a printer, copier, scanner, and fax machine when combined can share the… Continue reading Technology Convergence and Miniaturization

Apple Mail Optimal Toolbar Icon Configuration

Effective Living > Technology > Apple Summary. The Apple Mail client has a default set of icons along the top of the application window. However, additional icons can be inserted by customizing the toolbar. Instructions. Follow these instructions to customize and configure the Apple Mail toolbar for maximum efficiency. Right click in the toolbar area… Continue reading Apple Mail Optimal Toolbar Icon Configuration