Here’s why your password was found in a data leak on the dark web, and what to do about it.

Summary If you receive a notice from your device or password software indicating that your password has been found on the dark web, it may not mean that one of your own accounts specifically was hacked, but instead that generally speaking, you are using a password that is not sufficiently unique. It has been used… Continue reading Here’s why your password was found in a data leak on the dark web, and what to do about it.

Password Management (Podcast E19)

In Episode #19, I discuss a variety of ways people manage their passwords and offer suggestions for easier and more effective password management. For additional information you can refer to the article “Password Management: Seven Different Methods and Why You Need One.” [View] Listen using the Anchor Player Listen Using Our Website Player You can… Continue reading Password Management (Podcast E19)

Basic Guide to Computer Security (Podcast E18)

In Episode #18, I provide an introductory overview to computer security with a focus on Windows 10 computer security and a brief overview of mobile device security and Apple Mac computers. Listen using the Anchor Player Listen Using Our Website Player You can also download the show. Tap (or right click) the link and save.… Continue reading Basic Guide to Computer Security (Podcast E18)

Email Extortion Scam: A blackmailer has your password and claims to have a video of you.

Crowdsourced Threat Radar As a tech consultant supporting a large user community, I’m frequently contacted when people experience things that are out of the ordinary. So, I’m regularly made aware of phone scams, fake antivirus programs, imposter tech support pop-up ads, and malicious email campaigns. It’s like a crowdsourced human radar system for early detection… Continue reading Email Extortion Scam: A blackmailer has your password and claims to have a video of you.

How malicious ads on websites can harm your computer or device

As a tech support person, I frequently get calls from people who have an unexpected suspicious message showing up in their web browser. The message might state that their computer is infected or needs an update. Sometimes a phone number is displayed and the person is urged to call the number immediately. The video below… Continue reading How malicious ads on websites can harm your computer or device

How to Securely Erase Your Old Computer’s Hard Drive Before Selling or Donating It

As I’m helping people purchase and setup new computers, part of that process involves deciding what to do with the old computer. If the computer will be sold, given to someone else, or donated to Goodwill, it’s a good idea to securely wipe the computer beforehand. METHOD #1 – ERASE DRIVE To erase the entire… Continue reading How to Securely Erase Your Old Computer’s Hard Drive Before Selling or Donating It

Verifying Authenticity of Windows Update Notifications

You may receive Windows notifications about updates similar to the one shown below: “Restart and update to stay in support. Support for the Windows 10 April 2018 Update ends in November 2019. Restart to install a supported version of Windows.” Because Windows notifications are easy to replicate and mimic, people are understandably concerned about clicking… Continue reading Verifying Authenticity of Windows Update Notifications