Activism > Consumer Defense Resource Group Update. Seven months after we first reported about the use of fake news websites as advertising (21 September 2010), the Federal Trade Commission began taking action against those using this deceptive practice. Our original report is below. Here are stories about the FTC actions: 19 April 2011 – FTC Seeks… Continue reading Federal Trade Commission (FTC) Takes Action Against Fake News Websites as False Advertising
Tag: consumer advocacy
Apple and Ethics: Consumer Response to Unethical and Inhumane Factory Labor Practices in China (a Reaction to Mike Daisey on This American Life)
Consumer Defense Introduction. Among the hundreds of companies producing and selling consumer electronics, Apple is frequently cited as the poster child of companies partnering with factories in China that are engaged in unethical and inhumane labor practices. [More…] * * * The article previously posted below has been upgraded to a page on this site. Click here… Continue reading Apple and Ethics: Consumer Response to Unethical and Inhumane Factory Labor Practices in China (a Reaction to Mike Daisey on This American Life)
Maxine – The Economy is So Bad
Consumer Defense | Finance “The economy is so bad, you need a good dose of Maxine!”~ Greg Johnson We had re-posted on our website an email that has circulated the globe many times over and found its way into the email inboxes of millions. The email contained a dozen Maxine cartoons and quotes about the economy.… Continue reading Maxine – The Economy is So Bad
Apple iPhone 4 Repair Defective Replacement Poor Signal Reception Service Problem
Effective Living > Technology > Apple > iPhone Summary. Below is a report from Gregory Johnson about reception problems he had with a phone Apple sent as a replacement for his defective iPhone 4. Broken Home Button. Early in February of 2011, I began to notice that the home button on my iPhone 4 wasn’t working properly. Sometimes… Continue reading Apple iPhone 4 Repair Defective Replacement Poor Signal Reception Service Problem
AT&T 3G MicroCell™ Rebate Failure to Delivery Customer Refund
Activism > Consumer Defense | Technology Summary. This document is part of a series on poor customer service. The following story about AT&T wireless is offered by technology specialist and consumer defense advocate Gregory Johnson. “Several years ago, I encouraged a family member to switch to AT&T Wireless because, according to AT&T advertising materials (then and… Continue reading AT&T 3G MicroCell™ Rebate Failure to Delivery Customer Refund
Qwest MSN Technical Support Problems
Technology Summary. Residential internet customers of Qwest typically use MSN as their email service provider. Qwest has the domain q.com for their clients. So, if you’re a Qwest customer, your email address will end in @q.com as the extension. However, the web interface for accessing your email will be the same as MSN or Hotmail.… Continue reading Qwest MSN Technical Support Problems
Apple MacBook Pro Notebook Laptop Display Hinge-Clutch Cover Plastic Cracking From Heat
Activism > Consumer Advocacy | Effective Living > Technology > Apple Summary. This document provides information about the cause of and cure for brittleness and cracking along the middle of the back plastic hinge clutch cover of the Apple MacBook Pro notebook (laptop) computer. Cause. The black plastic protective cover found on the back side of… Continue reading Apple MacBook Pro Notebook Laptop Display Hinge-Clutch Cover Plastic Cracking From Heat