Summary. As email becomes the predominant communications technology of choice, telephones are rapidly becoming obsolete.
Technology consultant Gregory Johnson explains,
“Email is the TiVo of conversation. We can time-shift and carry on multiple conversations with people even though our schedules may never permit a real-time exchange. In the past, we had multiple phone lines to handle the call volume we were receiving. Today, a single phone line remains and it doesn’t get used a lot. By contrast, we received over 30,000 email messages in 2009.”
As the demand for mobile phones decreases, devices like the iPad become more feasible as the only product you’ll need while mobile. Services such as Skype have apps for mobile devices and in this way they are replacing physical phones and traditional cell phone service contracts.